FAQS

FIND OUT OUR FREQUENTLY ASKED QUESTIONS

Aqua Park

How long is an Aqua Park session


An Aqua Park session lasts for 50 minutes, the clock starts from when the last person gets on the park.




What is the minimum age for your activites?


Activites start from 6 years and above.




Do you offer group discounts?


Yes we do please click here to read more about our group discounts.




What do you offer for birthday parties?


Yes we do please click here to read more about birthday parties




Do you have to wear a wetsuit?


Yes wetsuits are compulsory on our Aqua Park, there is no acceptions.




Do you have to wear a buoyancy aid?


Yes buoyancy aids are compulsory on our Aqua Park, there is no acceptions.




Where can I put my personal items during my session?


We have lockers available for £3 per lock, place all your items in the locker and you won't need to worry about leaving them anywhere! Once you have purchased a padlock, it is yours to keep. Make sure to keep it safe for your next visit!




Are dogs allowed in the Aqua Village?


Yes dogs are welcome in our Aqua Village, please be respectful to other customers and make sure you clean up your dogs mess. All we ask is that you keep your dog on a lead at all times.




Do you have changing rooms?


Yes we have onsite changing rooms.




Do you have showers?


Yes, we have eco friendly showers that you can rinse off after you exit the lake, please note that these are cold showers, no soaps or shampoo are allowed to be used in these showers.




Do children need to be accompanied while on the Aqua Park?


Children aged between 6 - 8 years must have a responsible adult . on the park with them during their session in a ratio of 1:6. Children aged 8 years and above must have an adult onsite at all times.




Can I wear eye wear on the Aqua Park?


Unfortunately goggles, glasses or any other eyewear cannot be worn due to injury being cuased




Can I bring my Go Pro


Yes, you can capture your exciting experience on a Go-Pro however, this must be mounted in the chest mount postion and be placed under your buoyancy aid




What is your wet weather policy?


We operate as normal during all weather unless we have thunderstorms or high winds, unfortunately these can't be predicited and your session could be cancelled or delayed last minute.




Is there lifeguards on the park?


Yes we have lifeguards on the park during your visit.





Geneal

What are the parking charges?


Parking charges: 1 Hour - £1 2 Hours - £2 3 Hours - £3 Up to 6 hours - £5 Up to 12 hours - £10 Up to 24 hours - £15 Please note if you spend over £10 in a single transaction in the bar then you are entitled to free parking.




Can I use my canoe on the lake?


Canoes are prohibited on our lake.




Can I bring my own picnic?


No, picnics are not allowed on our site




Can I walk my dog?


Yes, we encourage people to come and explore the stunning scenery of Cliff Lakes, however, we ask that you respect other people and you take your dogs mess home with you. Dog bins are loacted around the site.




Can I hire your function room?


Yes you can hire our function room, please see The Waterfront Bar page for more information




How has COVID-19 affected my booking?


For our current booking and activity information please visit our COVID-19 tab on our website.





Ski School

What is the minimum age for your activites?


Activites start from 6 years and above.




Do you offer group discounts?


Unfortunately we don't offer any discounts for boat bookings.




Do you have to wear a wetsuit?


Yes wetsuits are compulsory on our Aqua Park, there is no acceptions.




Do you have to wear a buoyancy aid?


Yes buoyancy aids are compulsory on our Aqua Park, there is no acceptions.




Where can I put my personal items during my session?


We have lockers available for £3 per lock, place all your items in the locker and you won't need to worry about leaving them anywhere! Once you have purchased a padlock, it is yours to keep. Make sure to keep it safe for your next visit!




Are dogs allowed in the Aqua Village?


Yes dogs are welcome in our Aqua Village, please be respectful to other customers and make sure you clean up your dogs mess. All we ask is that you keep your dog on a lead at all times.




Do you have changing rooms?


Yes we have onsite changing rooms.




Do you have showers?


Yes, we have eco friendly showers that you can rinse off after you exit the lake, please note that these are cold showers, no soaps or shampoo are allowed to be used in these showers.




Can I bring my Go Pro


Yes, you can capture your exciting experience on a Go-Pro however, this must be mounted in the chest mount postion and be placed under your buoyancy aid




What is your wet weather policy?


We operate as normal during all weather unless we have thunderstorms or high winds, unfortunately these can't be predicited and your session could be cancelled or delayed last minute.





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Cliff Lakes, Tamworth Road, Tamworth, Warwickshire, B78 2DL

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